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5. NCR –DIC CLIENTS
NCR-DIC has recognized that it is essential to determine who the clients are and what are their needs. This type of assessment carried annually so as to keep abreast of current needs. From the analysis of information requests of 2002, so the clients can be grouped into the following categories:
2% Decision makers, consultants, Top mangers
34% Researcher, Academics and Specialists
62% University students mainly postgraduates
2% corporate sector employee and pressure groups
Information needs of clients may be classified according to substance
28% Agricultural Sciences
7% Engineering / Technology/Industry/Energy
12% Mathematics & natural science & Environment
20% Medical Sciences
33% Social Sciences & Humanities
Users tend to request information from the following sources:
51% National databases (Sudan collection)
47% International database available on CD-ROM and Internet
1% Library resources
1% referral services
It is noticeable there is great tendency to use of the databases and specially the national collections. i.e. high preference of electronic forms; support Postgraduates students, which are considered as big consumers of information extracted from databases that means that databases supports for Higher Education and specially circulation of foreign currency is so restricted for subscribing documents i.e. periodicals